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FAQ

Bold Baby Cot

What are the dimensions of the cot?

Length - 143cm

Width - 77cm

Height - 83.4cm (when legs are at highest setting)

Is a mattress included?

Bold Baby Cot does not include a mattress but mattresses must comply with the following dimensions to meet safety standards.

Length: 132 cm
Width: 70 cm
Max Depth: 11cm

When purchasing a mattress make sure it meets the latest Australian and international safety standards.

ISO 23767:2021

How many panels are included with the cot?

Each cot includes four double sided panels: 

Panel 1 & 2:
Side A - Mint,
Side B - Yellow

Panel 3 & 4:
Side A - White dots on beech
Side B - Black dots on white

What materials is the cot made from?
  1. Bold Baby Cots frame and legs are made from sustainably grown German Beechwood.
  2. The painted panels are made from fibreboard, the natural wood panels are made from fibreboard with a Beechwood veneer 
  3. The slats that run horizontally on the mattress base are LVL (Laminated Veneer Lumber), chosen because it's up to 2.5 times stronger than normal lumber. Perfect for supporting jumping toddlers.
Does the toddler rail come with the cot?

No, the toddler rail will soon be available for purchase separately via our website. Although every child is different most children make the transition from cot to bed somewhere between 18 months - 3 years of age.

Can you use bumpers or sleep pods with Bold Baby cot?

Bold Baby advises against using cot bumpers, baby sleeping pods or nests, rolled up towels, or any soft items on the mattress. The safest sleeping environment for your baby is a clear, flat, separate sleep space of their own. All cushions and loose fabrics / toys should be removed before putting your baby to bed.

What safety features does the cot have?

Bold Baby Cot is compliant with current Australian and New Zealand standards.

It has been tested and certified for:

  • AS/NZS 2172:2013 Cots for household use – Safety requirement
  • Trade Practices Act 1974. Consumer Protection Notice No. 6 of 2005 Consumer Product Safety Standard: Children's household cots
  • Australian/New Zealand Standard on Safety of Toys AS/NZS 8124 Part 3:2012+A1:2016 for toxic elements test
Does Bold Baby cot come assembled?

The Bold Baby cot will arrive as a flat pack and therefore requires assembly. We have designed the cot to make it as simple as possible to put together with the help of our easy to follow instruction manual.

Why does the look of the timber / wooden panels in my cot differ from how they look on the website?

As detailed on our website, Bold Baby embraces nature's uniqueness, which means our wooden panels reflect the distinct character and quirks inherent in natural timber products. Therefore, there will be variations from one cot to the next in wood grain and colour. However the high quality of the panels remains consistent throughout.

How do I care for my Bold Baby cot?

Due to its finish, marks will usually wipe off easily with a damp cloth. Dip a soft cloth in warm water with a mild soap or detergent and wipe gently. Do not wipe harshly over painted panels to ensure the finish remains intact.

Where can I get spare parts?

If your cot arrived and is missing any parts please contact us at support@bold.baby and we will do our best to assist you.

Shipping and Delivery

We use Allied Express and TNT as our courier partners.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Where do you ship to?

We currently ship to all Australian States and territories, however costs and time frames will vary depending on the destination.

We do not currently ship outside Australia.

How long will my cot delivery take to get to me?

Australia's a big place. Shipping times vary greatly based on the destination. Please allow 5 working days for your order to be processed and dispatched. Once your order is dispatched, you will receive a tracking number via email.

How much does delivery cost?

Delivery costs are calculated at checkout and vary depending on your state/territory and whether you live metro or rural.

Can I collect the cot directly from the Sydney warehouse?

We are not able to facilitate direct collections from our warehouse, therefore your cot will arrive via courier only.

Will the courier deliver the cot to a room inside my home?

Deliveries are made by third party carriers. Couriers are only required to deliver items to the front door of your property. This is due to an increased risk to personal health associated with indoor deliveries.


For multi story apartment buildings, the delivery person/s is only required to deliver to the ground floor of the building. You may request they take the item/s to your floor if your building has lift access, but ultimately it is up to the delivery person to follow their company's policy regarding where they are permitted to leave your goods.



Bold Baby Cot is a heavy item - 43kg. It is recommended two people lift and assemble the cot. Under no circumstances should pregnant women attempt to lift and move the Bold Baby Cot Carton.

Purchasing

Are Bold Baby cots available to view in store?

At the moment, Bold Baby cot is only available to purchase via our website.

What is a pre-order?

A pre-order is a cot that’s available to buy on our website, but is not currently in stock. This will usually mean that the cots are in transit and on their way to our Sydney warehouse, soon to be ready for despatch.

When you make a pre-order, you will be given an estimated delivery range indicating when the goods are expected to arrive at our Sydney warehouse.

Please note that sometimes there can be unforeseen delays with international shipping. These delays are outside of our control but we will do our best to deliver within an acceptable time frame and keep customers updated should their goods be delayed for any reason.

Refunds & Returns

What if I want to return the cot?

Please refer to our Refunds Policy on the website for information regarding refunds and returns.
Please note we do not accept returns for change of mind.

Didn't find the answer you need?

Please get in touch with any questions, concerns, or feedback. We will get back to you as soon as we can.